Returns & Exchanges

At EADEM, we want you to love your skin and your results. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original condition.

Return Process

• 1.
  Initiate the Request

  Visit our online returns portal and enter your order number and email address to begin your return or exchange process.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all components are included to prevent damage during transit.

• 3.
  Apply Shipping Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect your return, your refund will be processed to your original payment method within 5-7 business days.